Acronym City!
Recently, I was sitting next to our new ACA International CEO, Patrick Morris, and I asked him how he was adjusting to our industry and the new job. He said something similar to this, “I’m learning a...
View ArticleTailored System Configuration
No two dialers are the same. Some might fit your company as well as the jersey does on this young kid. Or make as much sense as an overweight, out of shape guy crammed into a pink tutu. As you begin...
View ArticleI break it, you buy it
What do you say when someone asks, “So what kind of work do you do?” Several years ago, I worked as the Operations and Data Processing Manager of a music company. My children couldn’t wrap their young...
View ArticleIAT boasts 26 years of dialing technology success
IAT celebrates its 26th anniversary March 6th, 2012. Owners of the Utah-based dialing company attribute IAT’s long-time success to a focus on collection-specific technology, dedicated employees, and...
View ArticleInterview with a Dialer
Napkins are FANTASTIC! You’re probably thinking – that’s an odd sentiment to have toward a dirty piece of cloth. But hear me out. First off, napkins save you the embarrassment of wearing what you ate...
View ArticleHere’s to You, Partner!
My wife and I have been married for nearly 32 years and, as a result, I can speak to the value of partnerships. She has been the most influential person in my life, and I am grateful for the...
View ArticleTrading the scandals for peace in the holidays.
One of the things I really enjoy about the holiday season is the giving. Here at IAT we have a long tradition of giving throughout the year, but especially in December. In the past, we have hosted a...
View ArticleIAT’s strategy for a better 2013
At this time of year, I like to gather my family around me—sometimes kicking and screaming—and we discuss the need for them to set good goals. I feel this is important because it gives them something...
View ArticleWe are really getting old now!
In today’s highly competitive environment it is a rare accomplishment for a technology company to celebrate their 27th birthday. Yet, that is exactly what IAT is doing this week! The company started...
View ArticleIAT SmartDial: 27 years of collection specific dialing technology excellence
IAT SmartDial celebrates its 27th anniversary March 6th, 2013. IAT’s co-owners attribute the success and longevity of their company to a variety of factors—hard work, dedication, fantastic employees,...
View ArticleWhite paper reveals facts about dialing solutions
IAT provides the facts about the ARM industry’s dialing technology options in a white paper, “Site-Premised vs. Cloud-Based: A Guide to Choosing the Right Dialer.” “Many companies base their dialing...
View ArticleIAT SmartDial names John Roundy Director of Client Services
IAT SmartDial, a leading provider of collection-specific predictive dialing technology, named John Roundy as Director of Client Services on Wednesday. This title change was effected to reflect Roundy’s...
View ArticleWhite paper reveals differences in predictive dialer choices
IAT recently published the white paper “What is True Predictive Dialing?” to inform collection agencies regarding variations in technologies and the potential benefits and challenges of their dialer...
View ArticleCompliant cell phone contacting technology released by IAT
IAT announces the release of SmartCellTM, a manual dialing application developed for contacting cell phones. “Today’s regulations regarding cell phones and dialers don’t need to hinder your...
View ArticleDialer Purchasing Guide Published by IAT
A complimentary white paper published this week by IAT SmartDial, “7 Questions to Ask Before Selecting Your Next Dialing Technology,” aims to give collection organizations an objective, helpful...
View Article28 Years of Predictive Dialing Technology
On March 6, 2014 IAT will celebrate its 28th Birthday. Wow, that is a great success story! When IAT started in 1986, there was a lot of convincing to do about the “new technology on the block.” Many...
View ArticleCheck out the Contact Center Services from Enghouse Interactive
We’ve been saying it for years: Nobody does Predictive Dialing like IAT. Our R&D team is dedicated to developing outbound dialing technology that is in a league of its own. SmartDial® solutions are...
View ArticleIAT SmartDial names John Roundy Director of Client Services
IAT SmartDial, a leading provider of collection-specific predictive dialing technology, named John Roundy as Director of Client Services on Wednesday. This title change was effected to reflect Roundy’s...
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